Privacy Policy

At J. Williams Auto Engineer, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy should be sent by email to: jonny@jwauto.co.uk or in writing to: Unit 6 Blackwood Pig Farm, North Duffield, Selby, YO8 5DB. Alternatively, you can call us on: 01757 288133.

Who are we?

J. Williams Auto Engineer is a small independent garage carrying out servicing & repairs on vehicles.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you complete our booking form.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding which of our website pages are accessed and when.

How is your information used?

We may also collect personal information about you such as your name, address, email address or other personal data if you provide it to us by contacting us directly or completing a booking form. We only ask for personal information when we truly need it to provide a desired service to you and we collect it by fair and lawful means, with your knowledge and consent.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Third Party Service Providers may work on our behalf. We may pass your information to our third party service providers, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example use of our booking form).

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Third Party product providers we work in association with

When we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be assured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Any appointments created within our online booking system are processed by a third party server acting under our instruction. The date and time of the booking are shared and no personal details are held by the third party following the appointment. As a part of this service, a booking confirmation email will be sent from our third party. 

The details for our third party booking service provider may be found below.

SWS Solutions (Uk) Ltd.
Name of Privacy Officer: Steven Wright
Email address: privacy@sws-solutions.co.uk
Postal address: Unit 10, 6 Brighton Road, City Business Centre, Horsham, RH13 5BB

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. 

How you can access and update your information

The accuracy of your information is important to us. You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can do this by the following methods:
Send an email to the administrator and request the information held about you to: jonny@jwauto.co.uk. Contact the workshop on 01757 288133 or write to us at Unit 6 Blackwood Pig Farm, North Duffield, Selby, YO8 5DB.

Right to erasure

Any visitors or users of our site can have all records of their personal data held by us removed upon request where there is no legitimate reason for that us to process data. This includes where the GDPR is super-ceded by other laws governing the details obtained. You can request this by emailing jonny@jwauto.co.uk or in writing to Unit 6 Blackwood Pig Farm, North Duffield, Selby, YO8 5DB. Alternatively, you can telephone 01757 288133.

Security precautions in place to protect the loss, misuse or alteration of your information

When you are on a secure page, a lock icon will appear on the top of web browsers.

When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Use of ‘Cookies’

Like many websites, the J. Williams Auto Engineer website uses cookies. ‘Cookies’ are small pieces of information sent to your computer and stored on your hard drive to allow that website to recognise you when you visit. Cookies collect statistical data about your browsing actions and patterns and it is possible to switch off cookies by setting your browsers preferences. Turning cookies off may result in a loss of functionality when using our website.

The following are the main Cookies used on our site...

Google Analytics

With your consent, these cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the site.

The cookies collect information including the number of visitors to the site, where visitors have come to the site from, and the pages they have visited.

For more information on Google Analytics Privacy Policy visit: https://policies.google.com/

Google Maps

These are Google Maps third party cookies, which are unique identifiers to allow traffic analysis to Google Maps.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in April 2024.